FAQ & Contact us
Shipping Items that have different release dates.
When ordering multiple items that have different release dates in a single order, the order will be shipped together only when the item with the Latest release date is released.
Item 1 release is in June
Item 2 release is in July
Item 3 release is in September
All the items will be shipped together in September.
If you wish to split shipping, please order separately.
When will my orders be shipped to me?
For all Instock ,we will ship out the orders within three to five business days depending on the volume of orders that we are experiencing. Currently due to covid do expect some delays as we have no control over delays of courier pickups.
For Pre-orders, we will ship out the orders as soon as the stocks arrives Within 3 to 5 Business days depending on the volume of orders
What Shipping method is available and how long will it take?
We will use Singpost Premium EPAC Service if you have selected Registered Shipping. Package will usually arrive within (10 - 14 business days)(due take note that due to the covid situation, delays are expected. Tracking number will be provided till your doorstep.
DHL Super Express Shipping
(2 - 5 business days) + (3 - 5 days preparation)
Fedex Super Express
(2 - 5 business days) + ( 3 - 5 days preparation)
How will my cards be packaged?
All Singles will be sleeved and cards above $50 will be also Top loaded before being placed in a box wrapped with bubble wrap and be placed inside a padded envelope.
What should I do if my package is lost?
You will be compensated by the shipping company the declared value of the package. The actual value of your purchase will be declared on your packages accordingly for lost and claims purposes.
Will my purchase be subjected to custom duties?
Depending on your location, you may be subjected to custom duties or tax when the total cost is more than a certain amount. We have no control over your country's import duties or taxes. For more information, please check with your local customs office.
What kinds of payment method are accepted?
For international orders, we accept payment by credit card,Google and Paypal.
Can I get a refund on my orders?
We apologize but all orders are non-refundable. If you have a problem with your order, kindly drop us a message or contact us through our Facebook or Instagram page
Or email us at email@example.com
Any Other Matters
You can always contact us via these methods;
(1) Our Facebook or Instagram channels!
(2) The 'Message Us' button on the bottom left-hand corner of the page
(3) Emailing us at firstname.lastname@example.org